服务理念
售前服务承诺 Pre-sales service commitment
提供专业的产品介绍,快速解决客户疑问,1天内提供产品推荐方案,全程陪同客户来公司考察。
Provide professional product introduction,quickly solve customers'questions,provide pr-oduct recommendations within one
day,accompany customers to visit the company
售中服务承诺 In sale service commitment
遵守合同规定,确保产品品质及货期要求。
Comply with the contract to ensure the quality and delivery requirements.
售后服务承诺 After sales service commitment
提供免费安装及培训,整机一年质保,终身维修。接到客户报修后,售后工程师即刻以电话、微 信、QQ 及邮箱等通讯方式指导排除故障,故障复杂的,4小时内提供解决方案。
Provide free installation and training,the whole machine one-year warranty,lifetime maint-enance after receiving customer repair,after-sales engineers immediately by telephone We-Chat QQ and email and other communication methods to guide troubleshooting,trouble c-omplex,proV-ide solutions within 4 hours.